Legal

Privacy Policy

Please read this policy carefully to understand how myspareparts.lk handles your information.

1. Introduction

This Privacy Policy explains how myspareparts.lk collects, uses, and protects your information.

2. Information We Collect

We may collect:

  • Mobile phone number (for registration and login)
  • Vehicle spare part request details
  • Phone number provided when creating a request (required)
  • Chassis number (optional)
  • Any other information you voluntarily provide

3. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Publish and display spare part requests
  • Enable other users (sellers) to contact you

4. Visibility of Information

  • Your account registration phone number is kept private
  • When creating a request, the phone number you provide will be visible to all logged-in users
  • Any optional details (such as chassis number) will also be visible

By posting a request, you consent to making this information visible to other users.

5. Data Sharing Disclaimer

  • We do not sell or rent your personal data
  • We do not control how other users use your shared information
  • You share your information at your own risk

6. Data Security

We take reasonable technical and organizational measures to protect your data.

However:

  • No system is completely secure
  • We cannot guarantee absolute security of your information

By using the platform, you acknowledge and accept these risks.

7. Data Retention

We retain your information as long as your account is active or as necessary to provide our services.

8. User Responsibility

You are responsible for:

  • The information you choose to share
  • Verifying other users before engaging
  • Taking safety precautions when communicating or transacting

9. Safety Warning

myspareparts.lk does not verify users.

Users are strongly advised to:

  • Be cautious when interacting with unknown individuals
  • Avoid sharing sensitive personal or financial information
  • Take necessary precautions before making purchases

We are not responsible for any issues arising from user interactions.

10. Your Rights

You may:

  • Request to update your information
  • Request account deletion

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.